Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a sportsbook we cover? This page explains how to reach the dinotto.com team and what we can — and can't — help with.
How to Reach Us
The best way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods. Please include as much detail as possible — the name of the sportsbook, dates, and screenshots if relevant — so we can look into it properly.
What We Can Help With
- Corrections or updates to information on a review — bonus terms, licensing details, or anything that looks out of date
- General feedback on how we rank and compare offshore sportsbooks such as Lucky Rebel, Bovada, BetOnline, and the other sites featured on this site
- Suggestions for sportsbooks or topics you'd like to see covered
- Questions about how our responsible gambling resources work, or where to find help if betting has stopped feeling fun
- Media or partnership enquiries related to the site's content
What We Can't Help With
We're an independent review and comparison site, not a sportsbook, a payment processor, or a customer support desk for any of the operators we list. That means we can't:
- Access, verify, or manage your account at any offshore sportsbook
- Process deposits, withdrawals, or resolve payment disputes
- Guarantee a payout, bonus credit, or outcome with any operator
- Provide legal or tax advice on betting in your state — for that, speak with a qualified professional
If you have an issue with your account, balance, or a withdrawal, contact the sportsbook's own customer support team directly — they're best placed to look into account-specific matters. Keep in mind that offshore sportsbooks are licensed outside the US, typically in jurisdictions such as Curaçao, Panama, or Costa Rica, and are not regulated by any US state. That means the dispute-resolution and player-protection guarantees you'd expect from a regulated US operator generally don't apply, and outcomes with an offshore book's support team can vary.
Before You Reach Out — Check Our Other Pages
Many common questions are already answered elsewhere on the site. If you're curious about who's behind dinotto.com and how we approach reviews, visit our About Us page. If you want to understand the site's rules on content and use, our Terms and Conditions page covers that. And if betting has started to feel like a problem for you or someone close to you, our Responsible Gambling page has practical tools and support options.
A Reminder About Betting Responsibly
dinotto.com is intended for readers aged 21 and over. Betting always carries the risk of losing money, and offshore sportsbooks carry an added layer of risk since they sit outside US regulation — there's no guarantee of a timely payout or dispute resolution if something goes wrong. Never bet more than you can afford to lose, and never chase losses. If you or someone you know needs support, call or text 1-800-GAMBLER for free, confidential help.
Response Times and What to Expect
We're a small editorial team, so please allow a few business days for a reply, especially for detailed correction requests that require us to re-check a sportsbook's terms. We won't ask for sensitive account information such as passwords or full card numbers — never send these to us or to anyone claiming to represent dinotto.com.